Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart.

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TextPublication details: San Francisco, CA : Berrett-Koehler,2004 2004.Edition: 1st edDescription: xii, 259 p. : ill. ; 24 cmISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book - Borrowing	Central Library First floor				658.812 BAR (Browse shelf(Opens below))					Available			000001661

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Includes bibliographical references (p. 243-2445) and index.

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