Branded customer service : (Record no. 2463)

MARC details
000 -LEADER
fixed length control field 00874nac a22002291u 4500
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2004047605
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1576752984
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number B2493
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC)
-- 2463
-- 2463
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Barlow, Janelle,
245 10 - TITLE STATEMENT
Title Branded customer service :
Remainder of title the new competitive edge /
Statement of responsibility, etc Janelle Barlow and Paul Stewart.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc San Francisco, CA :
Name of publisher, distributor, etc Berrett-Koehler,2004
Date of publication, distribution, etc 2004.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 259 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 243-2445) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business names.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Brand name products.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Stewart, Paul,
Dates associated with a name 1966-
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Book - Borrowing
Call number prefix 658.812B2493
Holdings
Withdrawn status Item status Source of classification or shelving scheme Damaged status Not for loan Vendor Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Cost, replacement price Koha item type
    Dewey Decimal Classification       Central Library Central Library First floor 21/02/2007   179.00 11 12 658.812 BAR 000001661 15/07/2025 12/11/2013 223.75 Book - Borrowing

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