Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word / Mark Bowden, Andrew Ford.
Material type:
TextPublication details: New York : McGraw-Hill, c.2013.Description: xxiv, 276 p. : ill. ; 23 cmISBN: - 9780071793001 (pbk. : acidfree paper)
- 0071793003 (pbk. : acidfree paper)
- 9780071793018 (eISBN)
- 658.85019 BOW 22
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Book - Borrowing
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Central Library First floor | Baccah | 658.85019 BOW (Browse shelf(Opens below)) | 21758 | Available | 000039695 |
Index : p. 265-276.
Bibliography : p. 261-264.
Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.
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