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Customer Service : Skills for Success / Robert W. Lucas.

By: Material type: TextPublication details: Boston : McGraw-Hill, 2009 c2009.Edition: 4th edDescription: xx, 294 p. : ill. (some col.) ; 26 cmISBN:
  • 9780071277501 (alk. paper)
  • 0071277501
Subject(s): DDC classification:
  • 658.812 22 LUC
LOC classification:
  • HF5415.5 .L83 2009
Online resources:
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book - Borrowing Central Library First floor Alahram 658.812 LUC (Browse shelf(Opens below)) 302 Available 000020192
Total holds: 0

Includes bibliographical references (p. 288) and index.

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