Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Material type:
TextPublication details: Boston : McGraw-Hill / Irwin, 2009.Edition: 5th ed., International edDescription: xxviii, 708 p. : ill. ; 28 cmISBN: - 9780071263931
- 0071263934
- 658.8 ZEI 22
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Book - Borrowing
|
Central Library First floor | unknown | 658.8 ZEI (Browse shelf(Opens below)) | Available | 000043530 | |||||||||||||
NB - Book (Non borrowing)
|
Central Library First floor | Baccah | 658.8 ZEI (Browse shelf(Opens below)) | Not for loan | 000020119 | |||||||||||||
|
Book - Borrowing
|
Central Library First floor | Baccah | 658.8 ZEI (Browse shelf(Opens below)) | Available | 000020115 |
Total holds: 0
Includes bibliographical references and index.
Dr. Mahitab Shahin ;
There are no comments on this title.
Log in to your account to post a comment.