000			01854nac a22002771u 4500
010			_a 2004019153
020			_a076561412X (hardcover : alk. paper)
082	0	0	_a658.3 _bGAR
090			_c9396 _d9396
100			_aGargiulo, Terrence L.,
245	1	4	_aThe strategic use of stories in organizational communication and learning / _cTerrence L. Gargiulo.
260			_aArmonk, N.Y. : _bM.E. Sharpe :c2005. _cc2005.
300			_axiii, 252 p. : _bill. ; _c24 cm.
500			_aDistributer: Al-Ahram.
504			_aIncludes bibliographical references (p. 237-241) and index.
505	0		_aFrameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study- Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map: Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening.
511			_aCatalogued By: Mahitab.
650		0	_aCommunication in organizations.
650		0	_aOrganizational learning.
650		0	_aStorytelling _xSocial aspects.
650		0	_aStorytelling _xPsychological aspects.
650		0	_aExecutives _zUnited States _xInterviews.
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0421/2004019153.html
942			_cBB _k658.3GAR
999			_c9396 _d9396