000			01660nac a22002531u 4500
010			_a 92006945
020			_a1556235402
082	0	0	_a658.4 _bBRO
090			_c6922 _d6922
100			_aBrocka, Bruce.
245	1	0	_aQuality management : _bimplementing the best ideas of the masters / _cBruce Brocka and M. Suzanne Brocka.
260			_aHomewood, Ill. : _bBusiness One Irwin,c1992. _cc1992.
300			_axvii, 408 p. : _bill. ; _c24 cm.
500			_aDistributer: Al-Ahram.
504			_aIncludes bibliographical references (p. 323-368) and index.
505	0		_aWhat is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values.
511			_aCatalogued By: Mahitab.
650		0	_aTotal quality management.
700	1		_aBrocka, M. Suzanne.
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/mh022/92006945.html
942			_cBB _k658.4BRO
999			_c6922 _d6922