| 000 | 00711nac a22001931u 4500 | ||
|---|---|---|---|
| 010 | _a 91042817 | ||
| 020 | _a013284902X | ||
| 082 | 0 | 0 |
_a658.562 _bB2181 |
| 090 |
_c5091 _d5091 |
||
| 100 | _aBank, John. | ||
| 245 | 1 | 4 |
_aThe essence of total quality management / _cJohn Bank. |
| 260 |
_aNew York : _bPrentice Hall,1992 _c1992. |
||
| 300 |
_axviii, 203 p. : _bill. ; _c23 cm. |
||
| 440 | 4 | _aThe essence of management series | |
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 942 |
_cNB _k658.562B2181 |
||
| 999 |
_c5091 _d5091 |
||