| 000 | 00936nac a22002291u 4500 | ||
|---|---|---|---|
| 010 | _a 2003018763 | ||
| 020 | _a074943578X | ||
| 082 | 0 | 0 |
_a658.812 _bH9199 |
| 090 |
_c3903 _d3903 |
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| 100 | _aHumby, Clive. | ||
| 245 | 1 | 0 |
_aScoring points : _bhow Tesco is winning customer loyalty / _cClive Humby and Terry Hunt, with Tim Phillips. |
| 260 |
_aSterling, VA : _bKogan Page,2004 _cc2004. |
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| 300 |
_ax, 276 p. ; _c24 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 610 | 2 | 0 |
_aTesco (Firm) _xHistory _y20th century. |
| 650 | 0 |
_aCustomer loyalty programs _vCase studies. |
|
| 700 | 1 |
_aHunt, Terry, _d1955- |
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| 700 | 1 |
_aPhillips, Tim, _d1967- |
|
| 856 | 4 | 1 |
_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip048/2003018763.html |
| 942 |
_cBB _k658.812H9199 |
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| 999 |
_c3903 _d3903 |
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