000			01447cam a22002415a 4500
001			17521826
005			20180520120430.0
008			121107s2013 enka frb 001 0 eng d
020			_a9780415632546
040			_aDLC _beng _cDLC _dDLC _dEG-ScBUE
082	0	4	_a647.940683 _222 _bBOE
100	1		_aBoella, M. J. _q(Michael John)
245	1	0	_aHuman resource management in the hospitality industry : _ba guide to best practice / _cMichael J. Boella and Steven Goss-Turner.
250			_a9th ed.
260			_aLondon ; _aNew York : _bRoutledge / Taylor & Francis Group, _c2013.
300			_axv, 331 p. : _bill. ; _c26 cm.
504			_aIncludes bibliographical references and index.
505	0		_aBackground to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
650		7	_aHospitality industry _xPersonnel management. _2BUEsh _919285
653			_bGGEN _cMay2018
700	1		_aGoss-Turner, Steven.
942			_2ddc
999			_c26753 _d26725