| 000 | 01022nac a22002411u 4500 | ||
|---|---|---|---|
| 010 | _a 2006297214 | ||
| 020 | _a0132283816 (pbk.) | ||
| 035 | _a(OCoLC)ocm70126815 | ||
| 082 | _a338.4791 | ||
| 090 |
_c2050 _d2050 |
||
| 100 | _a20080729 | ||
| 245 | 0 | 0 |
_aNRAEF ManageFirst customer service : _bcompetency guide / _cNational Restaurant Association, Educational Foundation. |
| 246 | 3 | 0 |
_aCustomer service : _bcompetency guide |
| 260 |
_aUpper Saddle River, N.J. : _bPearson, Prentice Hall,2007 _c2007. |
||
| 300 |
_ax, 100 p. : _bcol. ill. ; _c28 cm. |
||
| 440 | 0 | _aNRAEF ManageFirst program | |
| 500 | _a"A foundation topic of the NRAEF Certificate program"--Cover. | ||
| 500 | _aIncludes Index. | ||
| 650 | 0 |
_aHospitality industry _xCustomer services. |
|
| 710 | 2 | _aEducational Foundation (National Restaurant Association) | |
| 942 |
_cBB _k338.4791 |
||
| 999 |
_c2050 _d2050 |
||