The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
Material type:
TextPublication details: New Delhi : SAGE, 2012.Description: xvi, 164 p. : ill. ; 21 cmISBN: - 9788132109785 (pbk. : alk. paper)
- 658.812 RAO 22
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Book - Borrowing
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Central Library First floor | Baccah | 658.812 RAO (Browse shelf(Opens below)) | 21758 | Available | 000039693 |
Total holds: 0
Bibliography : p. 161-162.
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