Customer value generation in banking : the Zurich model of customer-centricity / Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau.

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TextSeries: Management for professionalsPublication details: Cham : Springer, c.2016.Description: xxii, 195 p. : ill. ; 24 cmISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book - Borrowing	Central Library First floor		Baccah		332.1068 AUG (Browse shelf(Opens below))					Available			000033417

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