Service management : strategy and leadership in service business / Richard Normann.
Material type:
TextPublication details: Chichester, United Kingdom : John Wiley & Sons, c.1991.Edition: 2nd edDescription: xv, 185 p. : ill. ; 25 cmISBN: - 0471928852
- 9780471928850
- 658 22 NOR
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Book - Borrowing
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Central Library First floor | Donation-Gift | 658 NOR (Browse shelf(Opens below)) | Available | 000035577 |
Total holds: 0
Index : p. 181-185.
Bibliography : p. 177-179.
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