TY  - GEN
AU  - Havey, Michael.              
TI  - Essential business process modeling
SN  - 0596008430
U1  - 658.5 
PY  - 2005///
CY  - Sebastopol, CA
PB  - O'Reilly,2005
KW  - Management information systems
N1  - "Theory in practice."--Cover; distributer: Baccah; Includes bibliographical references and index; catalogued by: wessam
UR  - http://www.loc.gov/catdir/enhancements/fy0715/2006274943-d.html
ER  -