01844nac a22002771u 4500010001700000020004000017082001500057090001500072100003400087245010300121260004800224300003500272500002700307504006400334505072100398511002801119650003601147650002901183650003401212650004101246650004301287856007801330942001701408999001501425952012601440  a  2004019153  a076561412X (hardcover : alk. paper)00a658.3bGAR  c9396d9396  aGargiulo, Terrence L.,       14aThe strategic use of stories in organizational communication and learning /cTerrence L. Gargiulo.  aArmonk, N.Y. :bM.E. Sharpe :c2005.cc2005.  axiii, 252 p. :bill. ;c24 cm.  aDistributer: Al-Ahram.  aIncludes bibliographical references (p. 237-241) and index.0 aFrameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study-  Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map:  Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening.  aCatalogued By: Mahitab. 0aCommunication in organizations. 0aOrganizational learning. 0aStorytellingxSocial aspects. 0aStorytellingxPsychological aspects. 0aExecutiveszUnited StatesxInterviews.413Table of contentsuhttp://www.loc.gov/catdir/toc/ecip0421/2004019153.html  cBBk658.3GAR  c9396d9396  00104070aMAINbMAINc1STd2008-05-06ePurchasel2m1o658.3GARp000011446r2025-07-15 00:00:00s2012-01-16v187.20yBB