TY - GEN AU - Gschwandtner, Gerhard. TI - The essential sales management handbook: your secret weapon to success SN - 0071476024 (alk. paper) U1 - 658.81 PY - 2007/// CY - New York PB - McGraw-Hill,c2007. KW - Sales management KW - Handbooks, manuals, etc KW - Sales personnel KW - Training of N1 - Includes index; Distributer: Baccah; Introduction: what makes an ideal manager? -- Hiring the best -- Testing potential candidates -- Training essentials -- Motivation strategies that work -- Making the most of sales meetings -- Understanding and using awards -- Incentive plans that boost performance -- Managing a variety of personalities -- Coaching your staff -- The essentials of team building -- Implementing an effective sales process -- Choosing and implementing effective crm technology -- A manager's guide to ethics -- The ins and outs of compensation -- Best practices in sales management -- Managing with psychology -- Navigating change management -- Above all, be a leader -- Success tips -- Test your skills; Catalogued By: Mahitab UR - http://www.loc.gov/catdir/toc/ecip074/2006036401.html UR - http://www.loc.gov/catdir/enhancements/fy0702/2006036401-b.html UR - http://www.loc.gov/catdir/enhancements/fy0702/2006036401-d.html ER -