TY  - GEN
AU  - Brocka, Bruce.               
AU  - Brocka,M.Suzanne
TI  - Quality management: implementing the best ideas of the masters 
SN  - 1556235402
U1  - 658.4 
PY  - 1992///
CY  - Homewood, Ill.
PB  - Business One Irwin,c1992.
KW  - Total quality management
N1  - Distributer: Al-Ahram; Includes bibliographical references (p. 323-368) and index; What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values; Catalogued By: Mahitab
UR  - http://www.loc.gov/catdir/description/mh022/92006945.html
ER  -