01660nac a22002531u 4500 92006945 1556235402 658.4 BRO 6922 6922 Brocka, Bruce. Quality management : implementing the best ideas of the masters / Bruce Brocka and M. Suzanne Brocka. Homewood, Ill. : Business One Irwin,c1992. c1992. xvii, 408 p. : ill. ; 24 cm. Distributer: Al-Ahram. Includes bibliographical references (p. 323-368) and index. What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values. Catalogued By: Mahitab. Total quality management. Brocka, M. Suzanne. Publisher description http://www.loc.gov/catdir/description/mh022/92006945.html BB 658.4BRO 6922 6922 0 0 0 0 MAIN MAIN 1ST 2010-12-07 Purchase 3 2 658.4BRO 000008533 2025-07-15 00:00:00 2013-04-21 BB 0 0 0 0 MAIN MAIN 1ST 2015-01-08 Purchase 1 658.4BRO 000008758 2025-07-15 00:00:00 2013-04-21 NB 0 0 0 0 MAIN MAIN 1ST 2008-01-15 Purchase 3 17 658.4BRO 000011290 2025-07-15 00:00:00 2020-02-29 BB