00711nac a22001931u 4500 91042817 013284902X 658.562 B2181 5091 5091 Bank, John. The essence of total quality management / John Bank. New York : Prentice Hall,1992 1992. xviii, 203 p. : ill. ; 23 cm. The essence of management series Includes bibliographical references and index. Total quality management. NB 658.562B2181 5091 5091 0 0 0 0 MAIN MAIN 1ST 2016-10-07 Purchase 0 658.562 BAN 000006221 2025-07-15 00:00:00 NB 0 0 0 0 MAIN MAIN 1ST 2016-10-07 Purchase 5 17 658.562 BAN 000006223 2025-07-15 00:00:00 2022-01-03 BB