01447cam a22002415a 4500 17521826 20180520120430.0 121107s2013 enka frb 001 0 eng d 9780415632546 DLC eng DLC DLC EG-ScBUE 647.940683 22 BOE Boella, M. J. (Michael John) Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner. 9th ed. London ; New York : Routledge / Taylor & Francis Group, 2013. xv, 331 p. : ill. ; 26 cm. Includes bibliographical references and index. Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics. Hospitality industry Personnel management. BUEsh 19285 GGEN May2018 Goss-Turner, Steven. ddc 26753 26725 0 0 ddc 0 0 MAIN MAIN 1ST 2018-05-20 1 647.940683 BOE 000047802 2025-07-15 00:00:00 2020-01-11 BB