00973cam a22002775a 45000010006000000050017000060080041000230200015000640200017000790400033000960820017001291000018001462450079001642600054002433000033002975040051003305410031003816500050004126500048004626510010005106530023005207000020005439420008005639990017005719520107005884878020180204103411.0930729s1993    enka   frb    001 0 eng d  a0750607890  a978075060896  aDLCcDLCdDLCdEG-ScBUEbeng04a658222bMUD1 aMudie, Peter.14aThe management and marketing of services /cPeter Mudie and Angela Cottam.  aOxford ;aBoston :bButterworth Heinemann,c1993.  axi, 269 p. :bill. ;c25 cm.  aIncludes bibliographical references and index.  aDonation from David Kirby. 7aService industriesxManagement.2BUEsh935062 7aService industriesxMarketing.2BUEsh98370  2BUEsh  bGGENcFebruary20181 aCottam, Angela.  2ddc  c26064d26036  00102ddc4070aMAINbMAINc1STd2018-02-04eDonationl0o658 MUDp000047210r2025-07-15 00:00:00yBB