00964cam a22002655a 4500001001400000005001700014008004100031020001800072040003400090082002100124100002700145245006400172250001200236260004700248300002900295490003500324500002600359504003300385650005000418650003900468653002500507942000800532999001700540952014100557ssj000114168620161130150154.0140204s2014 nyua frb 001 2 eng d a9781606496961 aBIP USdWaSeSSbengdEG-ScBUE04a658.812222bTAN1 aTanner, John F.91169510aDynamic customer strategy :btoday's CRM /cJohn F. Tanner. a1st ed. aNew York : bBusiness Expert Press,c2014. a156 p. :cill. ;b24 cm.0 aMarketing strategy collection. aIndex : p. [151]-156. aBibliography : p. [149]-150. 7aCustomer relationsxManagement.2BUEsh936922 7aDatabase management.2BUEsh911309 bBUSADMcNovember2016 2ddc c23401d23373 00102ddc40708BaccahaMAINbMAINc1STd2016-11-30ePurchaseg336.00h3641l0o658.812 TANp000040163r2025-07-15 00:00:00v420.00yBB