00811cam a22002535a 4500 ssj0001141686 20161130150154.0 140204s2014 nyua frb 001 2 eng d 9781606496961 BIP US WaSeSS eng EG-ScBUE 658.812 22 TAN Tanner, John F. 11695 Dynamic customer strategy : today's CRM / John F. Tanner. 1st ed. New York : Business Expert Press, 2014. 156 p. : ill. ; 24 cm. Marketing strategy collection. Index : p. [151]-156. Bibliography : p. [149]-150. Customer relations Management. BUEsh 36922 Database management. BUEsh 11309 BUSADM November2016 ddc 23401 23373 0 0 ddc 0 0 Baccah MAIN MAIN 1ST 2016-11-30 Purchase 336.00 3641 0 658.812 TAN 000040163 2025-07-15 00:00:00 420.00 BB