TY - BOOK AU - Van Looy,Amy TI - Social media management: technologies and strategies for creating business value T2 - Springer texts in business and economics SN - 9783319219899 U1 - 658.144 22 PY - 2016/// CY - Cham PB - Springer KW - Internet marketing KW - Social aspects KW - BUEsh KW - Social media KW - Management KW - COMAME KW - November2016 N1 - Includes bibliographical references ER -