02537cam a22003615a 4500 17726431 20161023124336.0 130506t2013 ilua frb 001 0 eng d 2013011593 9781555709082 (alk. paper) DLC eng DLC DLC EG-ScBUE n-us--- 020.14 ROS 22 Ross, Catherine Sheldrick. Communicating professionally : a how-to-do-it manual / Catherine Sheldrick Ross & Kirsti Nilsen. Communicating professionally : a how-to-do-it manual for librarians 3rd ed. Chicago : Neal-Schuman / the American Library Associationm, c.2013. xxiii, 445 p. : ill. ; 28 cm. How-to-do-it manuals for librarians Includes bibliographical references and index. Nonverbal behavior -- Listening -- Speaking -- Writing -- Integration : putting it all together -- Applications : speaking one-to-one -- Applications : working in groups -- Making presentations -- Producing texts -- Training others in communication skills. This updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time" is completely revised with new sections outlining the opportunities offered by contemporary communication media. This third edition incorporates updated and expanded references with more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general. Ross, together with new co-author Nilsen, has maintained and updated sections on Mastering individual skills, Sensitivity to cultural, ethnic, and linguistic issues, Communicating with current technology using presentation software Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources are listed throughout this practical guide. Communication in library administration United States. BUEsh Communication in library science United States. BUEsh Library records United States. BUEsh Library science United States Authorship. BUEsh BUEsh GGEN October2016 Reading book 34232 Nilsen, Kirsti. ddc 22782 22754 0 0 ddc 0 0 Baccah MAIN MAIN LOW 2016-10-23 Purchase 1280.00 0 020.14 ROS 000034437 2025-07-15 00:00:00 BB