00917cam a22003015a 4500 015789911 OSt 20150809144625.0 111121t2012 ohuo frbd 001 0 eng d 9780840064240 (pbk.) 0840064241 (pbk.) StDuBDS eng StDuBDS WlAbNL Uk EG-ScBUE 658.812 GIB 22 Gibson-Odgers, Pattie. 38280 The world of customer service / Pattie Gibson. 3rd ed. Mason, Ohio : South-Western Cengage Learning, c.2012. ix, 210 p. : photos ; 28 cm. Glossary : p. 199-203. Index : p. 205-210. Includes bibliographical references. reham yahia Customer services. BUEsh BUEsh BUSADM August2015 reading book 34232 ddc 658.812 GIB 20401 20373 0 0 ddc 0 0 MAIN MAIN 1ST 2015-08-02 purchase 620.00 21758 1 658.812 GIB 000039682 2025-07-15 00:00:00 2015-12-22 775.00 BB