00794cam a22002535a 4500 17777168 20160110120705.0 130614s2013 enka frb 001 0 eng d 0273774956 9780273774952 DLC eng DLC EG-ScBUE 658.812 PEE 22 Peelen, Ed. 38257 Customer relationship management / Ed Peelen and Rob Beltman. 2nd ed. Harlow : Pearson Education Limited, 2013. xix, 413 p. : ill. ; 25 cm. Index : p. 405-413. Includes bibliographical references. Customer relations Management. BUEsh 36922 BUSADM July2015 January2016 Beltman, Rob. ddc 658.812 PEE 20125 20097 0 0 ddc 0 0 Alahram MAIN MAIN 1ST 2015-07-02 purchase 295.00 330 3 1 658.812 PEE 000038808 2025-07-15 00:00:00 2024-03-13 368.75 BB 0 0 ddc 0 0 Baccah MAIN MAIN 1ST 2015-07-22 Purchase 600.00 21758 3 8 658.812 PEE 000039626 2025-07-15 00:00:00 2018-10-20 750.00 BB