00916pam a2200265 i 4500 016329713 OSt 20201128021217.0 130421t2014 at adk frb 001 0 eng d 9781133955924 (pbk.) 1133955924 (pbk.) StDuBDS eng StDuBDS Uk EG-ScBUE 658.4013 22 EVA Evans, James R. (James Robert), 1950- 37435 Quality and performance excellence : management, organization, and strategy / James R. Evans. 7th ed., international ed. [Canberra] : South-Western Cengage Learning, c.2014. xv, 479 p. : chart, forms, tables ; 23 cm. Index : p. 467-479. Bibliography : p. 463-465. Total quality management 2364 BUSADM February2015 reading book 34232 ddc 658.4013 EVA 18989 18961 0 0 ddc 0 0 Baccah MAIN MAIN 1ST 2015-02-17 purchase 801.00 21291 1 658.4013 EVA 000037414 2025-07-15 00:00:00 2016-03-01 1001.00 BB