TY - BOOK AU - Smith,P.R. AU - Zook,Ze TI - Marketing communications: integrating offline and online with social media SN - 9780749461935 U1 - 658.802 22 PY - 2011/// CY - London, Philadelphia, United States, New Delhi PB - Kogan Page KW - Communication in marketing KW - September2013 KW - October2014 KW - BUSADM KW - reading book N1 - Index : p. 471-483; Reprint of the 2011 ed; Includes bibliographical references.; New marketing communications-Branding-Customer relationship management-Customer psychology/ buyer behaviour-Customer communications theory-Marketing communications research-Media buying and planning-Marketing communications agencies -International marketing communications-Marketing communications plan-Marketing communications laws and regulations-Communications tools-Selling and sales management-Advertising-Pr (including viral marketing)-Sponsorship-Sales promotions-Direct mail-Exhibitions and conferences-Merchandising and pos-Packaging-Websites and social media ER -