00785nam a22001937a 4500 110109r19961997enk|||||r|||| 001 0 eng d 1856042634 025.524 OWE Success at the Enquiry Desk : Successful enquiry answering - every time / Tim Owen Rev. ed. London : Library Association Pub., 1997 1997 84 p. ; 22 cm. 21744 The Successful LIS Professional Includes bibliography p.73-81 and index Mrs. Sue Dodd ; 21745 Reference services (Libraries) Great Britain ddc BB 14886 14886 0 0 ddc 0 0 MAIN MAIN LOW 2011-01-09 Donation 1 23 025.524 OWE 000022718 2025-07-15 00:00:00 2013-02-12 BB