TY - GEN AU - Marconi, Joe. ED - American Marketing Association. TI - Reputation marketing : building and sustaining your organization's greatest asset SN - 0070587639 U1 - 659.285 PY - 2002/// CY - New York PB - McGraw-Hill KW - Corporate image KW - Corporations KW - Public relations KW - Brand name products KW - Marketing N1 - "American Marketing Association."; Includes bibliographical references (p. 225-226) and index ER -