00928nac a22002051u 4500 0852975112 658.8 W3351 1187 1187 Watkins, Charley. Marketing, sales and customer service : understanding the theory and practice of selling through service / Charley Watkins. Marketing, sales & customer service Canterbury : Institute of Financial Services, 1999. x, 348 p. ; 25 cm. Cover title: Marketing, sales & customer service. Financial services industry Marketing. Financial services industry Customer services. Institute of Financial Services (Great Britain) BB 658.8W3351 1187 1187 0 0 ddc 0 0 MAIN MAIN 1ST 2006-08-27 purchase 85.00 8 17 658.8 WAT 000003305 2025-07-15 00:00:00 2020-03-09 106.25 BB