Best practices in customer service / edited by Ron Zemke and John A. Woods.
Material type:
TextPublication details: Amherst, Mass. : HRD Press ; New York, N.Y. : AMACOM,1999 c1999.Edition: 1st AMACOM ed. 1999Description: xvii, 414 p. : ill. ; 28 cmISBN: - 0814470289 :
- 658.812 BES
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Book - Borrowing
|
Central Library First floor | 658.812BES (Browse shelf(Opens below)) | Available | 000011488 |
Total holds: 0
Distributer: Al-Ahram
Includes bibliographical references.
Catalogued by: Sara
There are no comments on this title.
Log in to your account to post a comment.