Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.

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TextPublication details: New York : HarperCollins College Publishers,1996 c1996.Description: xx, 508 p. : ill. ; 24 cmISBN:

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catalogued by: wessam

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book - Borrowing	Central Library First floor				658.8RUS (Browse shelf(Opens below))					Available			000008262
	NB - Book (Non borrowing)	Central Library First floor				658.8RUS (Browse shelf(Opens below))					Not for loan			000008985

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distributer: Al-Ahram

Includes bibliographical references and index.

catalogued by: wessam

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