Includes bibliographical references and index.

Machine generated contents note: I -- I -- CHAPTER 1 -- A Perfect Failure: The Bay of Pigs -- Irving L. Janis -- CHAPTER 2 -- Anatomy of a Fatal Business Strategy -- Erhard K. Valentin -- CHAPTER 3 -- A Summary of Basic Concepts in the Behavioral Theory of the Firm -- Richard M. Cyert andJames G. March -- CHAPTER 4 -- Decision-making in Organizations -- Susan J. Miller, DavidJ. Hickson and David C. Wilson -- SECTION 2 Understanding Decision-making: -- Understanding Organizations -- CHAPTER 5 -- Decision-making as a Political Process -- Andrew M. Pettigrew -- CHAPTER 6 -- The Irrationality of Action and Action Rationality: Decisions, -- Ideologies and Organizational Actions -- Nils Brunsson -- CHAPTER 7 -- The Hospital and its Negotiated Order -- A. Strauss, L. Schatzman, D. Ehrlich, R. Bucher and M. Sabshin -- CHAPTER 8 -- The Practicalities of Rule Use -- Don Zimmerman -- SECTION 3 Thinking in Organizations -- CHAPTER 9 -- Strategic Management in an Enacted World -- Linda Smircich and Charles Stubbart -- CHAPTER 10 -- The Role of Managerial Learning and Interpretation in Strategic -- Persistence and Reorientation: An Empirical Exploration -- Theresa K. Lant, FrancesJ. Milliken, and Bipin Batra -- CHAPTER 11 -- The Cognitive Perspective on Strategic Decision-making -- Charles R. Schwenk -- CHAPTER 12 -- The Impact of Organizational Culture on Approaches to -- Organizational Problem-solving -- Paul Bate -- SECTION 4 The Societal Context of Organizational -- Decision-making -- CHAPTER 1 3 -- Organizational Forms: Can we Choose them? -- Nils Brunsson andJohan P Olsen -- CHAPTER 14 -- The Cult(ure) of the Customer -- Paul du Gay and Graeme Salaman -- CHAPTER 1 5 -- Managerialism and Social Welfare -- Janet Newman -- CHAPTER 16 -- From Decision to Action in Organizations: Decision-making as a -- Social Representation -- Herve Laroche -- Index.