Scoring points : how Tesco is winning customer loyalty / Clive Humby and Terry Hunt, with Tim Phillips.

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TextPublication details: Sterling, VA : Kogan Page,2004 c2004.Description: x, 276 p. ; 24 cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book - Borrowing	Central Library First floor				658.812 HUM (Browse shelf(Opens below))					Available			000000177

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Includes bibliographical references and index.

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