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Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner.

By: Contributor(s): Material type: TextPublication details: London ; New York : Routledge / Taylor & Francis Group, 2013.Edition: 9th edDescription: xv, 331 p. : ill. ; 26 cmISBN:
  • 9780415632546
Subject(s): DDC classification:
  • 647.940683 22 BOE
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book - Borrowing Central Library First floor 647.940683 BOE (Browse shelf(Opens below)) Available 000047802
Total holds: 0

Includes bibliographical references and index.

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

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