Customer service : skills for success / Robert W. Lucas.
Material type:
TextPublication details: New York : McGraw Hill Education, 2015.Edition: 6th ed., International edDescription: xxv, 436 p. : ill. ; 28 cmISBN: - 9781259252945
- 1259252949
- 22 658.812 LUC
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Book - Borrowing
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Central Library First floor | Academic Bookshop | 658.812 LUC (Browse shelf(Opens below)) | 4869 | Available | 000031735 |
Total holds: 0
Glossary : p. 414-422.
Index : p. 429-436.
Includes bibliographical references.
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