Ongoing crisis communication : (Record no. 28421)

MARC details
000 -LEADER
fixed length control field 03771cam a22003375i 4500
001 - CONTROL NUMBER
control field 019187159
003 - CONTROL NUMBER IDENTIFIER
control field EG-ScBUE
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200812105652.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 181207t20192019caua f b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Cancelled/invalid ISBN 9781544328690 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency StDuBDS
Language of cataloging eng
Description conventions rda
Transcribing agency StDuBDS
Modifying agency Uk
-- EG-ScBUE
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4056
Item number COO
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Coombs, W. Timothy,
Relator term author.
245 10 - TITLE STATEMENT
Title Ongoing crisis communication :
Remainder of title planning, managing, and responding /
Statement of responsibility, etc W. Timothy Coombs, Texas A & M University.
250 ## - EDITION STATEMENT
Edition statement Fifth edition.
250 ## - EDITION STATEMENT
Edition statement International student edition.
264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Thousand Oaks, California :
Name of publisher, distributor, etc SAGE Publications,
Date of publication, distribution, etc [2019]
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc c2019
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 235 pages :
Other physical details illustration ;
Dimensions 24 cm
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
500 ## - GENERAL NOTE
General note Previous edition: 2015.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Preface<br />Acknowledgments<br />Chapter 1. A Need for More Crisis Management Knowledge<br /> Crisis Management Defined<br /> The Initial Crisis Management Framework<br /> Outline of the Three-Stage Approach<br /> A More Advanced View: The Regenerative Model of Crisis<br /> Importance of Crisis Management<br /> Crisis Leadership: An Overlooked Resource<br /> Conclusion<br /> Discussion Questions<br />Chapter 2. Risk as the Foundation for Crisis Management and Crisis Communication<br /> Enterprise Risk Management<br /> Boyd’s OODA Loop<br /> Conclusion<br /> Discussion Questions<br />Chapter 3. The Crisis Mitigation Process: Building Crisis Resistant Organizations<br /> Observe: Finding Red Flags<br /> Orient: Collect the Information<br /> Orient: Analyze the Information<br /> Decide and Act: Take Preventive Action<br /> Evaluate the Effectiveness of the Threat Reduction<br /> Conclusion<br /> Discussion Questions<br />Chapter 4. Crisis Preparing: Part I<br /> Diagnosing Vulnerabilities<br /> Assessing Crisis Types<br /> Selecting and Training a Crisis Management Team<br /> Selecting and Training a Spokesperson<br /> Resilience: Training for All Employees<br /> Conclusion<br /> Discussion Questions<br />Chapter 5. Crisis Preparing: Part II<br /> Developing a Crisis Communication Plan<br /> Reviewing the Crisis Communication System<br /> Stakeholders and Preparation<br /> Conclusion<br /> Discussion Questions<br />Chapter 6. Recognizing Crises<br /> Selling the Crisis<br /> Crises and Information Needs<br /> Information Gathering<br /> Information Processing: The Known<br /> Information-Processing Problems<br /> Information-Processing Mechanisms<br /> Conclusion<br /> Discussion Questions<br />Chapter 7. Crisis Responding<br /> Form of the Crisis Response<br /> A Strategic Focus in Crisis Communication<br /> Content of the Crisis Response<br /> Crisis Response Strategies<br /> Follow-Up Communication<br /> Conclusion<br /> Discussion Questions<br />Chapter 8. Postcrisis Concerns<br /> Crisis Evaluation<br /> Knowledge Management: Organizational Memory and Learning<br /> Continuity of Actions<br /> Memorials and Shrines<br /> The Big Picture<br /> Conclusion<br /> Discussion Questions<br />Epilogue<br /> Musings: Taking an Evidence-Based Approach Seriously<br /> Musings: Simplicity, Complexity, and Effectiveness<br /> Musings: Time and Crises<br /> Conclusion<br /> Discussion Questions<br />Appendix: Possible Case Studies<br />References<br />Index<br />About the Author<br />
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Crisis management.
Source of heading or term BUEsh
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in management.
Source of heading or term BUEsh
653 ## - INDEX TERM--UNCONTROLLED
Resource For college Communication and mass media
Arrived date list July2020
655 ## - INDEX TERM--GENRE/FORM
Form subdivision Reading book
9 (RLIN) 34232
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book - Borrowing
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Date checked out Price effective from Koha item type
    Dewey Decimal Classification     Baccah Central Library Central Library First floor 05/07/2020 Purchase 1 658.4056 COO 000049217 15/07/2025 18/05/2021 05/07/2020 Book - Borrowing

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