Difficult conversations : (Record no. 20141)

MARC details
000 -LEADER
fixed length control field 02272nam a22003615a 4500
001 - CONTROL NUMBER
control field ocn671252867
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20201128021407.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101020t2010 nyua fr 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0143118447 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780143118442 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency EG-ScBUE
Modifying agency EG-ScBUE
Language of cataloging eng
Transcribing agency EG-ScBUE
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 158.2
Edition number 22
Item number STO
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Stone, Douglas
Dates associated with a name 1958-
9 (RLIN) 39255
245 10 - TITLE STATEMENT
Title Difficult conversations :
Remainder of title how to discuss what matters most /
Statement of responsibility, etc Douglas Stone, Bruce Patton, Sheila Heen.
250 ## - EDITION STATEMENT
Edition statement 10th anniversary ed., [2nd ed.]
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc The Penguin Group,
Date of publication, distribution, etc c.2010.
300 ## - PHYSICAL DESCRIPTION
Extent xxxiii, 311 p. :
Other physical details ill. ;
Dimensions 20 cm.
500 ## - GENERAL NOTE
General note "With a foreword by Roger Fisher"--Cover.
500 ## - GENERAL NOTE
General note "Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
500 ## - GENERAL NOTE
General note Originally published in the U.S.A. by Viking Penguin, 1999.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Sort out the three conversations -- Stop arguing about who's right: explore each other's stories -- Don't assume they meant it: disentangle intent from impact -- Abandon blame: map the contribution system -- Have your feelings (or they will have you) -- Ground your identity: ask yourself what's at stake -- What's your purpose?: when to raise it and when to let go -- Getting started: begin from the third story -- Learning: listen from the inside out -- Expression: speak for yourself with clarity and power -- Problem-solving: take the lead -- Putting it all together -- Ten questions people ask about difficult conversations -- A road map to Difficult conversations.
520 ## - SUMMARY, ETC.
Summary, etc From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal communication.
Source of heading or term BUEsh
9 (RLIN) 821
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal communication
Source of heading or term BUEsh
9 (RLIN) 39257
General subdivision Case studies.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication.
Source of heading or term BUEsh
9 (RLIN) 13476
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal relations.
Source of heading or term BUEsh
9 (RLIN) 820
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Source of heading or term BUEsh
653 ## - INDEX TERM--UNCONTROLLED
Resource For college BAEPS, Business Administration
Arrived date list February2016
BestSellers Best Sellers
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Heen, Sheila.
9 (RLIN) 39258
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Patton, Bruce.
9 (RLIN) 39259
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Call number prefix 158.2 STO
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Koha collection Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Serial Enumeration / chronology Total Checkouts Total Renewals Full call number Barcode Checked out Date last seen Date last borrowed Cost, replacement price Koha item type
    Dewey Decimal Classification     Baccah Central Library Central Library Lower Floor 02/07/2015 Purchase 119.00 22696 7 15 158.2 STO 000038892 17/03/2020 26/09/2018 26/09/2018 149.00 Book - Borrowing

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