Customer Excellence HandBook : (Record no. 17029)

MARC details
000 -LEADER
fixed length control field 00585nac a22001571u 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120926s2009 ua ||||| |||| 00| 0 eng d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number HAD
Edition number 22
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Haddad, Farid.
9 (RLIN) 30977
245 ## - TITLE STATEMENT
Title Customer Excellence HandBook :
Statement of responsibility, etc Farid Haddad.
Remainder of title Elevate from Customer Satisfaction to Consumer Delight by Winning your Customers Minds & Hearts
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Cairo:
Name of publisher, distributor, etc Dar Al-Fikr Al-Arabi,
Date of publication, distribution, etc 2009.
300 ## - PHYSICAL DESCRIPTION
Extent 101 p. :
Other physical details ill ;
Dimensions 21 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing.
9 (RLIN) 30978
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
9 (RLIN) 30979
653 ## - INDEX TERM--UNCONTROLLED
Resource For college
Arrived date list September2012
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Book - Borrowing
Call number prefix 658.8
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Item status Source of classification or shelving scheme Damaged status Not for loan Vendor Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Koha item type Total Renewals Date last borrowed
    Dewey Decimal Classification     Baccah Central Library Central Library First floor 26/09/2012   100.00   658.8 HAD 000027403 15/07/2025 NB - Book (Non borrowing)    
    Dewey Decimal Classification     Baccah Central Library Central Library First floor 26/09/2012   100.00 2 658.8 HAD 000027404 15/07/2025 Book - Borrowing 2 03/10/2012
    Dewey Decimal Classification     Baccah Central Library Central Library First floor 26/09/2012   100.00 3 658.8 HAD 000027405 15/07/2025 Book - Borrowing 12 13/03/2019
    Dewey Decimal Classification     Baccah Central Library Central Library First floor 26/09/2012   100.00 1 658.8 HAD 000027406 15/07/2025 Book - Borrowing   26/09/2012
    Dewey Decimal Classification     Baccah Central Library Central Library First floor 26/09/2012   100.00 1 658.8 HAD 000027407 15/07/2025 Book - Borrowing   09/10/2012

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