Total quality management :
Oakland, John S.
Total quality management : text with cases / John Oakland. - 2nd ed. - Boston, Mass. : Butterworth Heinemann,2000. 2000. - 380 p. 24 cm.
Includes bibliographical references and index.
0750639520 :
99087382
Total quality management.
Total quality management--Case studies.
658.4013 / O116
Total quality management : text with cases / John Oakland. - 2nd ed. - Boston, Mass. : Butterworth Heinemann,2000. 2000. - 380 p. 24 cm.
Includes bibliographical references and index.
0750639520 :
99087382
Total quality management.
Total quality management--Case studies.
658.4013 / O116