Customer satisfaction in construction :

Mahfouz, Michael Mourad.

Customer satisfaction in construction : Investigating its role towards improving productivity in Egyptian constructiom companies / by Michael Mourad Mahfouz. - 2011. - 95 p. : ill. ; 28 cm.

A dissertation submitted to the faculty of engineering. the British university in Egypt, in partial fulfillment of the requirements for the bachelor degree in civil engineering.


Civil Engineering--Projects



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624 / MAH