The Ice Cream Maker :

Chowdhury, Subir.

The Ice Cream Maker : An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do / Subir Chowdhury. - New York : Currency/Doubleday, 2005. - 115 p. ; 20 cm.

0385514786

2005049389


Total quality management.
Total quality control.
Management--Employee participation.
Customer relations.

658.562 / CHO