Services Management :
Kandampully, Jay.
Services Management : The New Paradigm in Hospitality / Jay Kandampully. - Australia : Hospitality Press,2006 2006. - 380 p. : Diagrams ; 24 cm.
Includes index.
1862505098
2005027190
Hospitality industry--Management.
647.94068 / KAN
Services Management : The New Paradigm in Hospitality / Jay Kandampully. - Australia : Hospitality Press,2006 2006. - 380 p. : Diagrams ; 24 cm.
Includes index.
1862505098
2005027190
Hospitality industry--Management.
647.94068 / KAN